Kriya App considers keeping your personal information fully secure our highest responsibility. This privacy policy explains how your information is collected, used, and protected.
Kriya App is one of Bangladesh's most trusted online gaming platforms. We believe protecting your privacy is not just a legal obligation — it is our ethical responsibility. Any information you share while using Kriya App is handled with the utmost care.
This privacy policy explains what types of information Kriya App collects, how it is used, where it is stored, and in what circumstances it may be shared with third parties. By registering on our platform, you are considered to have consented to this privacy policy.
Kriya App always uses the latest technology and security measures to keep your information safe. Our goal is to make every experience secure, transparent, and enjoyable.
Kriya App collects information in several ways — during registration, gameplay, transactions, and when you contact customer support. We only collect what is genuinely needed, nothing more.
| Data Type | Example | Collection Date | Mandatory |
|---|---|---|---|
| Identifying Information | Name, Date of Birth, Photo | Registration | Yes |
| Contact Information | Phone number, email | Registration | Yes |
| Financial information | BKash/Nagad number, transaction history | Deposit/Withdrawal | Yes |
| Device Information | IP address, browser, OS | Login/Usage | Automatic |
| Gaming Information | Bet history, game logs, session duration | While Playing | Automatic |
| Communication History | Support chat, email records | Support Communication | Optional |
Your national ID or passport details are collected solely for KYC (Know Your Customer) verification and stored on secure, encrypted servers.
Kriya App uses your information only for specific, legitimate purposes. We never process your data unnecessarily. The primary reasons we use your information are outlined below:
Kriya App retains your information only for as long as necessary. All data is kept on secure servers while your account is active. After account closure, certain information may be retained for a defined period as required by law.
Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you personally.
Kriya App does not generally share your information with third parties. In limited circumstances, a restricted set of data may be shared — and in all such cases, your interests and security remain the top priority.
When sharing data with third parties is necessary, only the minimum required information is shared, and the relevant parties are contractually bound to uphold our privacy standards.
Kriya App uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.
You can disable cookies from your browser settings if you wish. However, some Kriya App features may not work properly as a result. Essential cookies are always active, as the platform cannot function without them.
Kriya App uses industry-leading security technology to protect your information. Our security team monitors systems around the clock to quickly detect and prevent any irregular activity.
All data transmitted between you and our servers is protected by 256-bit SSL encryption.
Accessing your account requires a mobile OTP in addition to your password, preventing unauthorized access.
Your information is stored in internationally certified data centers with both physical and digital security in place.
Kriya App's internal staff can only access limited information strictly required for their work.
Third-party security experts regularly audit our systems to identify vulnerabilities.
As a Kriya App user, you have important rights over your own data. We fully respect these rights and process any valid request within 30 business days.
You have the right to know what information we hold about you and to receive a copy of it.
If any of your information is incorrect, you can request a correction and we will fix it promptly.
In certain circumstances, you may request the deletion of your data, though legal limitations may apply.
You have the right to request that the use of your data be restricted to specific purposes.
You may request your information in a structured, machine-readable format.
You may object at any time to marketing communications or specific types of data processing.
To exercise any of the above rights, please contact our support team. Once your identity is verified, we will process your request as quickly as possible.
Kriya App strictly does not serve anyone under 18. Age is verified at registration, and identity documents may be requested in suspicious cases.
No information from minors is knowingly collected. If it is found that a minor's data has been collected, it is deleted immediately and the associated account is permanently closed.
Kriya App may update this privacy policy from time to time. For any significant changes, we will post a notice on the website and inform registered users via SMS or in-app notification.
For any privacy-related questions, complaints, or requests, please contact our data protection team. We typically respond within 2-5 business days.
We protect your information through action, not just words
Kriya App never sells your personal information to third parties. Your data stays safe with us.
All your sensitive information is stored with AES-256 encryption, making it unreadable even to hackers.
OTP verification and device checks at login fully prevent unauthorized access to your account.
Kriya App collects only the information that is truly necessary. No unnecessary data is requested.
We clearly explain what information is kept and why, in plain language. No hidden terms or misleading wording.
Upon account closure or by request, all data is permanently deleted within the legally defined limits.
Your information is completely secure. Thousands of Bangladeshi players already trust Kriya App. Join today and enjoy a safe gaming experience.