Kriya App's Terms & Conditions — Fully in Bengali

Kriya App is an online gaming platform providing Bangladeshi users with Live Casino, fish games, bingo, and a variety of other gaming services. These Terms & Conditions apply to both the Kriya App website (kriyaapp.net) and the mobile application.

By creating an account on Kriya App, accessing the platform, or using any of our services, you agree to abide by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using Kriya App.

These Terms & Conditions are governed by the applicable laws of Bangladesh. Kriya App reserves the right to update these terms at any time and will notify users of any changes in a timely manner.

To register an account on Kriya App, you must provide accurate and truthful information. Registering with false information may result in immediate account closure and forfeiture of your balance.

Each person may only create one account. If multiple accounts are found under the same individual, all accounts will be closed and all bonuses and winnings will be forfeited.

• You must provide your correct name, mobile number, and payment details during registration
• A copy of your national ID or passport may be requested for account verification
• Verification of your bKash/Nagad/Rocket account may be required for payment confirmation
• To update your account details, please contact customer support
• Your account is for personal use only — managing an account on behalf of someone else is not permitted

Kriya App is strictly for individuals aged 18 and above. Use of the gaming platform by minors is entirely prohibited and unacceptable under the law.

We take age verification very seriously. Kriya App may request proof of age at any time if there is reasonable cause for suspicion. Failure to provide proof will result in account suspension.

Deposits on Kriya App can be made via bKash, Nagad, and Rocket. The minimum deposit is BDT 100, and the maximum daily limit is set separately. Payments are generally instant, though minor delays may occasionally occur due to system verification.

Withdrawals must be made using the same payment method used for the deposit. Processing typically takes 1–24 hours. Larger withdrawal amounts may require additional verification.

• Deposited funds must be used for gameplay at least once before withdrawal
• Additional verification is required for large transactions to prevent money laundering
• Withdrawals will be held until your account is verified
• Incorrect payment details may result in transaction cancellation

Kriya App offers a range of bonuses and promotions — welcome bonus, deposit bonus, cashback, free spins, and more. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

To withdraw a bonus, you generally need to meet a wagering requirement. For example, a 100 BDT bonus with a 30x wagering requirement means you must place bets totalling BDT 3,000.

• The same bonus cannot be claimed more than once
• Expired bonuses will be automatically cancelled
• A maximum bet limit may apply while using a bonus
• Kriya App reserves the right to cancel bonuses if suspicious activity is detected
• Both parties must have active accounts to be eligible for the referral bonus

All game outcomes on Kriya App are determined by RNG (Random Number Generator) technology. This technology is regularly audited by independent international third parties to ensure every game result is completely fair.

Live Casino games feature real dealers and all action is broadcast via live video. If a game is interrupted due to any technical fault, that round will be considered void and all bets will be refunded.

• If your internet connection drops mid-game, the game result is saved on the server
• In the event of a dispute over a game result, the server log shall be considered final
• Funds held up due to technical issues are refunded within 24 hours
• Game rules are provided individually within each game's interface

The following activities are strictly prohibited on Kriya App. Violating these rules may result in account closure and full forfeiture of your balance.

Kriya App reserves the right to temporarily suspend or permanently close any account at any time without prior notice. This applies in particular to cases of rule violations, suspected fraud, or legal requirements.

You may also close your account at any time at your own request. Any remaining balance will be returned to your payment account in accordance with the applicable rules.

Kriya App places the highest priority on protecting users' personal information. Your personal data is never sold to third parties. It is used solely for service improvement and legal compliance purposes.

For more details, visit our Privacy Policy page. It contains full details on what data is collected, how it is stored, and the circumstances under which it may be shared.

Kriya App believes gaming is a form of entertainment, not a path to addiction. We encourage all players to game responsibly. Set your own limits and only play what you can afford.

Kriya App offers several self-regulation tools to help you maintain healthy gaming habits. Deposit limits, session limits, cooling-off periods, and self-exclusion options are all available.

• Set daily/weekly/monthly deposit limits
• Set a time limit for continuous gaming sessions
• Take a cooling-off break whenever you need one
• Choose not to play when under stress or financial difficulty

For more details, visit our Responsible Gaming Visit the page.

For any complaints, contact Kriya App's customer support first. Our support team is available 24/7, and most issues are resolved within 24 hours.

If an issue cannot be resolved through customer support, the formal complaints process must be followed. Server logs, transaction history, and game records will be used as final evidence.

Kriya App reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified at least 7 days in advance via email or in-app notification.

Continuing to use Kriya App after any changes are made means you have accepted the updated terms. We recommend checking this page regularly. The date of the latest update is shown at the top of the page.

If any term is unclear or you have difficulty understanding it, please contact our support team. We are always ready to help in plain English.